Categories: Customer Service

by stonemar

Share

Categories: Customer Service

by stonemar

Share

Marble cleaning is a extremely rewarding process. When you are looking for a tradesman to enter your home do you ever find that their service never quite matches up to your expectations? At MCS Stonecare we are driven and passionate about delivering a level of service that surpasses each and every one of our client’s expectations.

It too frequently happens that you decide to employ a professional to complete a job and once done you are left feeling irritated that small elements of the process have been skipped or skirted over so they are not done correctly. This is not how we work!

MCS Stonecare; true professionals at Marble Cleaning work!

Although a lot goes into cleaning stone floors and marble polishing; there are always things that need to be done in order to ensure our clients are happy with the job, once completed. This means that:

  • Your property is treated with respect
  • The necessary level of protection is carried out for your fixtures and fittings so that they are not damaged or made dirty during the cleaning process
  • We are respectful when inside a customer’s property
  • We are always polite
  • We endeavour to offer assistance with larger items of furniture that may require help to move
  • We make sure to clean up after ourselves

The below video was created in order to explain the secrets you need to know about marble tiles. This covers a range of detail that will provide value to you, should you want to find out more about this exquisite natural stone.

Please take a minute to view the content; if you have any further questions or would like to arrange for us to come and clean your marble tiles we would be happy to take your call on 01279 866838. We are available to clean your stone tiles to the best of our ability and without exception. This is provided with our vast experience and genuine passion for stone restoration.

STAY IN THE LOOP

Subscribe to our free newsletter.

Don’t have an account yet? Get started with a 12-day free trial

Related Posts

  • While we can be confident in our ability to offer a first-class service for the cleaning and restoration of your stone floors, it is important that our clients gain confidence from others that we have served. Our testimonials page provides a range of client reviews we have received. All of these are important for our continued success. MCS Stonecare – Some recent reviews include: “Mark is top class – one of the most courteous and friendly workers I have had the pleasure to work with. My floor looks amazing. His work is absolutely top quality and he is extremely meticulous. […]

  • Our tile cleaning services are comprehensive and range from: Cleaning Polishing Protection These provisions are offered for all stone floors, tiles and hard services. Part of the process is to instruct a survey. Why instruct a survey? There are a range of reasons as to why a survey is needed. These are supplied as standard, if required. This provision offers an insight into the anticipated results and inevitably provides us with the opportunity to showcase our expertise. From our client’s point of view it is also an opportunity for them to get to know us and to see our professional […]

  • Many of our clients have a range of questions when discussing their stone floor restoration project. This is where our experience and genuine passion for stone cleaning really does pay dividends. We are able to discuss and offer advice on all matters relating to restoring natural stone and tile. We have compiled the following list of frequently asked questions that we hope offers valuable detail to our existing and potential future clients: What should I expect from the quotation process? We will arrange a time that is convenient for you to visit your property and survey the stone floor. The […]

  • Cleaning stone floors – the stone restoration trade is a privilege to work in and we enjoy the challenge of constantly improving the standards within our industry. The way in which we do this is by drawing on our experience, cementing our high-level principles and customer service and pursuing ongoing training for our skilled craftsmen. This pioneering approach has allowed us the opportunity to build a well-respected local reputation for stone cleaning, stone restoration and stone polishing services throughout Essex and the surrounding areas. Demand for our services has extended the areas that we serve; our aim is to offer […]